Return Policy
In case there is a problem with the product, it will be investigated within 48 to 72 hours. Please note that problem must be notified to us through Phone or e-mail within 24 hours of your receiving the product. Our team will do thorough research before approving a refund/replacement.
The customers are requested not to accept the parcel if the outer box is tampered with (damaged).
To claim damages of the product unboxing video is required.
If there is no issue with the product, the same product will be sent back, and shipping charges will be applicable.
Please note that the product should be unused and should be sent back along with the original box and invoice to:
AS-IT-IS Nutrition
No. 104/4, 1st cross,
timber yard layout, avalahalli,
Mysore Road Bangalore, 560026 Karnataka, India
Refund Policy
If the prepaid orders are cancelled before dispatchment, refund will be done after deduction of transaction charges (5% of order value) and courier charges will be deducted after order dispatchment. The courier charges will be calculated as per the pin code.
In case there is a problem with the product, we will replace the product or refund the entire amount plus return shipping charges. Please note that we must be notified of the problem through Phone or e-mail within 24 hours of your receiving the product. After sharing the bank details the refund will be initiated and the amount will be reflected in your bank account with-in 7-10 working days .
Customers are requested to have an unboxing video ready for claims examination.
Please note that the product should be unused and should be sent back along with the original box and invoice to:
AS-IT-IS Nutrition
Melting Pot Concepts Private Limited,
No. 104/4, 1st Cross, Timber Yard layout, Avalahalli, Mysore Road, Bengaluru: 560026 ,
Karnataka, India
Terms and Conditions:
Please read these Terms and Conditions before using this Site.
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We will be sending promotional Sms and emails to our customers.
Customers can cancel the prepaid orders within 12 hours, before the order is dispatched. Transaction charges applicable for prepaid orders.(if the order is cancelled & not shipped), Transaction charges & courier charges applicable if the order is shipped.
Once the cancellation is initiated within 7 to 10 working days amount will be refunded.
Courier charges & transaction charges applicable for returning the product.
Comments: We welcome your comments, notes, messages, ideas, feedback, suggestions or other communications (collectively, "Comments") concerning the Site, which shall be and remain the exclusive property of Medizen Labs Pvt. Ltd International. Your submission of any such Comments shall constitute an assignment to Medizen Labs Pvt. Ltd International of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Medizen Labs Pvt. Ltd International will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, only send us comments which you desire to assign to us.
AS-IT-IS Nutrition (By Melting Pot Concepts Private Limited)
No. 104/4, 3rd Floor, 1st cross, timber yard layout, avalahalli, Mysore Road Bangalore, 560026 Karnataka, India
CUSTOMER CARE
Contact: +91-9741933033 Monday to Saturday ( 9.30 am - 06.00 pm)
Email: orders@asitisnutrition.com
BUSINESS QUERIES
Contact: +91-7829108777 Monday to Saturday ( 9.30 am - 06.00 pm)
Email: info@asitisnutrition.com
