In case there is a problem with the product, we will replace the product or refund the entire amount plus return shipping charges. We will initiate the process within 48 to 72 hours. The amount will be refunded within 7 to 10 working days. Please note that we must be notified of the problem through Phone or e-mail within 24 hours of your receiving the product. Our team will do thorough research before approving a refund/replacement. Customers are requested to have an unboxing video ready for claiming damages. If there is no issue with the product, the same product will be sent back, and shipping charges will be applicable. The customers are requested not to accept the parcel if the outer box is tampered (damaged).
Please note that the product should be unused and should be sent back along with the original box and invoice to:
Melting Pot Concepts Private Limited,
No. 104/4, 1st cross,Timber Yard layout, Avalahalli, Mysore Road Bengaluru: 560026 ,