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Return & Refund Policy

Return Policy

 

In case there is a problem with the product, it will be investigated  within 48 to 72 hours. Please note that the problem must be notified to us through Phone or Email within 24 hours of your receiving the product. Our team will do thorough research before approving a refund/replacement. 

The customers are requested not to accept the parcel if the outer box is tampered with (damaged). 

To claim damages of the product, unboxing video is required. 

If there is no issue with the product, the same product will be sent back, and shipping charges will be applicable. 

Please note that the product should be unused and should be sent back along with the original box and invoice to: 

AS-IT-IS Nutrition

No. 104/4, 1st cross,

Timber Yard Layout, Avalahalli,

Mysore Road Bangalore, 560026 Karnataka, India 

 

Refund Policy

 

If the prepaid orders are canceled before dispatch, refund will be done after deduction of transaction charges (5% of order value) and courier charges will be deducted after order dispatchment. The courier charges will be calculated as per the pin code.

In case there is a problem with the product, we will replace the product or refund the entire amount plus return shipping charges. Please note that we must be notified of the problem through Phone or e-mail within 24 hours of your receiving the product. After sharing the bank details the refund will be initiated and the amount will be reflected in your bank account with-in 7-10 working days .

Customers are requested to have an unboxing video ready for claims examination.

 

Please note that the product should be unused and should be sent back along with the original box and invoice to:

AS-IT-IS Nutrition
Melting Pot Concepts Private Limited,
No. 104/4, 1st Cross, Timber Yard layout, Avalahalli, Mysore Road, Bengaluru: 560026 ,Karnataka, India